Hennick Bridgepoint Hospital

Shops & services

Contact Us

Services:

  1. Business Office
  2. Computers
  3. Entertainment and TV Rental Services
  4. Hair Salon
  5. Interpreter Services
  6. Laundry
  7. Mail
  8. Mealtime Assistance Program
  9. Patient & Family Resource Centre (Library)
  10. Patient Lounge

Retail Services:

  1. Food
  2. Ontario Nutrition

Services

Business Office

There is an ATM on the Main Floor, around the corner from the cafeteria, near Ontario Nutrition.

The Business Office offers limited financial and banking services. It is located on the Main Floor, Room M. 114, beside the Patient and Family Resource Centre. For more information call ext. 3095.

Hours: Monday to Friday, 9 a.m. to 3:45 p.m.

Computers

We encourage you to stay in touch with family and friends, and to connect to online resources, while in the hospital. You can bring your own laptop or tablet and use Wi-Fi or use a computer in the Patient & Family Resource Centre (Library) or in the patient lounge on your unit.

Wi-Fi Access        

You can access the internet through our ‘BHGuest’ Wi-Fi network. You will need to review and accept the terms and conditions that will appear in your browser.

Entertainment and TV Rental Services

Entertainment and TV rental services are available right at the bedside, provided by HealthHub Patient Engagement Solutions. There is a standard touch-tone phone at bedside tables that allows you to make unlimited internal and local calls. Patients or their loved ones can either complete the rental process anytime on the bedside terminal or by visiting www.ConnectMyBed.ca.

www.ConnectMyBed.ca is available 24/7 to also help answer questions related to local channel guides and request customer service assistance.

Hair Salon

The Hennick Bridgepoint Hair Salon provides a wide range of beauty and hair services at reasonable costs. Prices are posted in the Hair Salon. It is located on 5th Floor just off the elevator lobby. 

For more information, hours or to make an appointment, call ext. 3522.

Interpreter Services

We want every patient to be confident that they understand the information their health care team is giving them. A free interpreter service is available in 65 languages for patients and family caregivers whose first language is not English.  This service is also available for patients who are deaf or hard of hearing.

Using an interpreter will not affect your privacy and confidentiality and will help you make decisions about your care. 

If you need an interpreter while you are staying in the hospital, please talk to someone on your care team.

You can contact Sinai Health Interpreter Services directly.

Hours: Monday to Friday from 8 a.m. to 4 p.m.

Phone: 416-461-8252 ext. 2121 to make arrangements (English speaking line only)

Email: interpreter@sinaihealth.ca

Laundry

Coin-operated laundry machines are provided on each patient floor. Machines use quarters and change is available from the Business Office on the Main Floor. Patients will need to bring their own laundry soap.

Mail

Mail is delivered directly to the patient unit. Stamped, outgoing mail can be placed at the designated box at the nursing station or in the Canada Post mailbox located just outside the Ground Floor entrance.

Mealtime Assistance Program

Volunteers assist patients who are experiencing eating challenges as a result of their physical condition. They also provide welcome social interaction that makes mealtimes more enjoyable for patients. Learn more about the Mealtime Assistance Program.

Patient & Family Library

Our Library is located on the Main Floor and is open to patients, families and visitors free of charge.

Patient Lounge

Each floor has a patient lounge where you can watch television.

Retail Services

Food

The hospital's Food Services department prepares fresh nutritious meals to ensure your nutritional needs are met. We also have food available for purchase on-site, and a large cafeteria seating area on the Main Floor where you can visit with family and friends.

Riverside Bistro prepares a variety of fresh meal and snack options daily.

Location:  Main Floor

Hours:      Monday to Friday, 10:30 a.m. to 2:00 p.m.

* Hours are subject to change

Tim Hortons sells coffee, tea and other beverages, as well as a selection of snacks.

Location: Main Floor

Hours:      Monday to Friday, 6:45 a.m. to 4:30 p.m. | Weekends, 8:30 a.m. to 4 p.m.

* Hours are subject to change

Vending machines have refrigerated foods, snack foods and beverages.

Locations: Main Floor, 5th floor

Hours:      24 hours a day, 7 days a week

Ontario Nutrition

Ontario Nutrition sells low-carb, low-fat and low-sodium foods.

Location:  Main Floor
Hours:      Call for information on hours.
Phone:     416-466-8282