Contact Family Health Team
Contact Us
Please do not come to the clinic without calling first.
We may be able to address your health concern over the phone!
Important: All patients are expected to wear a mask covers your nose and mouth when visiting the clinic. If you do not have one, the front desk will provide you with one. You will also be expected to sanitize your hands upon entry.
Contact us
By phone: 416-470-6690
- Please note that the phones are turned off every day between 12 and 1 PM.
By fax: 416-470-6691
- Any time, during or after business hours.
By Secure Messaging:
- Having trouble getting through by phone? As long as you are not making an urgent or time-sensitive request, you can try sending us a message online.
- CLICK HERE to send us a message
- Please note: Medical Advice will not be given over e-mail, if you have a medical issue, please call to book an appointment.
* We are not accepting new patients at this time *
What is advanced access?
Advanced Access is a model of scheduling appointments within 1-2 working days from when an appointment is requested.
Why advanced access? This system will allow you to:
- See your doctor quickly when you have concerns about your health.
- Schedule appointments that work with your personal schedule. This cuts down on missed and cancelled appointments.
How does advanced access work?
Non-urgent appointments are scheduled within 1-2 days:
- Routine follow-up (doctor has asked you to return after a specified time - i.e., 2 weeks, 3 months, etc.).
- Preventive care (i.e., annual physical).
- Non-urgent issues that arise (i.e., health education, immunizations, etc.).
Urgent care appointments will always be scheduled the same day you call.
- Fever, earache, sore throat, etc.
Our Urgent Care Clinics are offered to our patients on evenings and weekends. Please call to schedule an appointment.
- Monday-Thursday 5 p.m. - 8 p.m.
- Saturday 9 a.m.- 11:30 a.m.
Speak with any of our team members if you have any questions.
