Hennick Bridgepoint Hospital


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electronic Patient Reported Outcomes (ePROs): Developing eHealth Tools for Patients with Complex Chronic Disease and Disability

The ePRO project aims to identify and develop innovative ways to collect person-centred, person-reported indicators that support primary care and self-management for patients with complex health conditions and disability, and assess health system performance.  To that end we are developing the Bridgepoint mobile application and portal which will allow patients and primary health care providers to better communicate about symptoms that affect their daily lives.

Our tool includes two key features:

1)    A hospital check-out button to let primary care providers know when a patient has been to an ER or admitted to hospital, and

2)    The electronic PAtient Care goal Tracker or e-PACT feature.

e-PACT is the cornerstone feature of the tool and aims to support goal-oriented patient care. It helps providers and patients work together to identify patient-goals and track progress towards those goals. Patients use a mobile device to track their progress towards each goal, and both patients and providers can view progress at any time on the web-portal.

We anticipate that this tool will:

  • Improve communication between patients and their primary health care providers
  • Increase patient engagement and self-management
  • Improve patient-centred care at the point of care delivery
  • Over the long term, reduce unnecessary visits to the hospital and doctor's office

We are currently piloting the tool with an evaluation planned for the spring of 2015. We are engaging in international partnerships with Kaiswer Permanente Colorado, and the National Health Service in Scotland to explore research partnerships to pilot the tool internationally.

Researcher: Carolyn Steele Gray

Funders: Ministry of Health and Long-term Care through the Health System Performance Research Network. Research planning and knowledge exchange funding from the Canadian Institute for Health Research.