Your Care Team

Your patient care manager oversees all parts of the care you and your caregivers will receive. At any time, if you have concerns or compliments, your patient care manager will be pleased to speak with you.

Of all of your team members, you will spend the most time with your nurses. Nursing care is provided around the clock. In addition to meeting your personal care needs and giving you your medications, nurses will assess and support your overall well-being.

You will meet your doctor soon after you are admitted and they will see you as often as needed throughout your stay. You may receive care from more than one doctor during your stay.

Good nutrition is important for healing. Your dietitian will ensure you are getting the nutrition you need. You will have the opportunity to make your own food selections with our menus.

Occupational therapists help you to get back to doing everyday tasks that are important to you. For example, if cooking meals is important, your Occupational Therapist can help you practice the skills needed for cooking. They can also make recommendations on tools or new ways of doing tasks to make sure you are doing things comfortably and safely. Occupational Therapists also make recommendations about equipment such as the mattress you sleep on, wheelchairs, walkers or canes.

On admission, your pharmacist will review all of your medications to ensure we have the correct information. Your pharmacist will suggest adjustments if needed, provide education about your medications and address any questions you or your family caregivers might have.

You will meet your physiotherapist shortly after you are admitted. Your physiotherapist will do assessments and talk with you about your goals in order to develop a treatment plan. The physiotherapist or physiotherapy Assistant will guide you through exercises that can help you gain strength, balance and coordination.

The role of your recreation therapist is to help you improve and maintain your quality of life with the types of activities that are meaningful to you. Your recreation therapist will guide you and your caregivers in choosing programs and activities that are most appropriate and meaningful.

Your social worker can assist with emotional, psychological and practical issues that affect you and your caregivers. Social workers provide counselling and can also help you to transition to other care environments when and if appropriate.

Your speech-language pathologist (SLP) helps you if you have any difficulties communicating or speaking. They also make sure you are swallowing and eating safely. You will likely meet with the SLP if you are on a special diet to ensure safe swallowing.

A spiritual care practitioner offers individualized spiritual support based on your core beliefs and values. For you and your caregivers, this support can include emotional and psychological support as you consider important decisions or experience life transitions. In addition, a spiritual care provider can help you or your caregivers in making links to religious leaders and communities.

As part of Sinai Health, Bridgepoint is affiliated with a number of schools including the University of Toronto and George Brown College. Your palliative care team is dedicated to training the next generation of health care providers. If a student or trainee is involved in your care (with your consent) one of your team members is supervising.

Although volunteers do not provide clinical care, their aim is to enhance your comfort and improve your quality of life and well-being through companionship, providing books, or helping with simple requests.